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Worth checking first

Do I have to pay to log my races?
No. ROXStats has a free model. You log all your races and workouts straight from your dashboard.
Can I switch from PRO back to free?
Yes. You can adjust your plan at any time, up or down. Your data and race history stay intact. With an annual plan you switch back to free once your subscription expires.
Can I download my data?
Yes. You download all your data yourself from your account. No waiting time.
Can I delete my data?
Yes. You delete your entire account and data yourself from your profile page.
Do you offer team plans for my box or gym?
No. We focus on individual athletes. We don't have team plans for gyms.